Anonymous
map-marker Tampa, Florida

Shipment of order

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I called to see when my order will ship that was placed on 1/8. I have not received an email that it has shipped. When I call I was told it has shipped I said I did not get an email advising it shipped she said to check my junk mail which I did when I hung up with her and it was not there. I was just told it was shipped. I also logged into my account t online and the status just says ordered. They need a better tracking g system for orders that are placed.
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User's recommendation: Not sure yet this is the first time ordering through sterlington collection

Sammie C Yit

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Verified Reviewer

To offer temporary relief for others getting unwanted jewelry in the mail.

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I, too, purchased a mop from TV and was signed up without my consent for a worthless membership. I read the reviews and realized how many people are being forced to pay shipping to not be charged. I've received two packages this week. I opened the first because I had no clue what it was. But, the second one, I had the post office write "Refused" and it didn't cost anything. You can do this from home so the carrier can get it the next day, for elderly people. We were charged before we even received them, even though the invoice says that you have 30 days to decide. I don't think this company knows the definition of the word "truth "! I truly hope this helps someone.
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Loss:
$122

Preferred solution: Full refund

User's recommendation: Write "return to sender" or "Refused" on the unopened package. This way, at least, you have the satisfaction that they didn't take that from you!

Magaly P Lre

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Return item

The Sterlington Collection - Return item
We we purchased a ring and the diamond fell off so we returned it and it was received by an individual name PACHECCO on 5/5..it was shipped on 5/1 we haven't heard anything. Our order i.d 710****-****. Item description LWBCR79- DIAMOND X4 RING LAYER. Tracking # 1Z8Y57X503********. Please advise when can we expect to receive a replacement. My hushand brought the ring Albert Ponce I can be contacted at my email Maggiep823@***.com. 917 468 **** Regards
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Loss:
$20
Pros:
  • I love the ring
Cons:
  • Diamond fell off

Preferred solution: A replacement of the ring.

Albert T Osg

Fraudulent Business Practices

This company started sending me items without my consent and charging my card. I had purchased an item from a tv ad from another company and then started receiving unordered "preview" items that will keep coming every 30 days. I'm supposed to return the items but they will not refund shipping and I have to pay to ship back. FRAUDSTERS!!
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Loss:
$61

Preferred solution: Full refund

User's recommendation: STAY AWAY!!! FRAUDS!!

bryon c

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Verified Reviewer
| map-marker Edwardsburg, Michigan

I want too know when my rings will arrive

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They still have not called or emailed me!!! And I don't think that they will. I think they take your money and run.
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User's recommendation: Not them!!!!!!!!!!!!!!!

bryon c

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Verified Reviewer
| map-marker Porthcawl, Wales

Got ring box but no ring.

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Updated by user Mar 31, 2023

Have not got any answer's yet and don't see getting any!!!!!!

Original review Mar 01, 2023
I got ring box and no ring was in the box. My wife is very MAD!!!Just not very happy at all right now do to I did not get the ring .
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Cons:
  • Getting your item

Preferred solution: Deliver product or service ordered

User's recommendation: Watch out.

Kenshin Goy

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Verified Reviewer
| map-marker Clintwood, Virginia

Will change review when or if my product arrives promise

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I can't track my order and have not received any emails from your company. No thank you for ordering or anything? Send me a tracking number for my order please? You have already received my money and I have not 1 response from you all.
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User's recommendation: Send an email with order details and a tracking number and a 24/7 service that actually works

Hazel H Kqa

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Verified Buyer
|

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Verified Reviewer
| map-marker Midland, Georgia

Because I'm pissed

The Sterlington Collection - Because I'm pissed
The Sterlington Collection - Because I'm pissed - Image 2
The Sterlington Collection - Because I'm pissed - Image 3
As soon as they got my money my order somehow does not exist so I sent email stating I want to cancel order because of this being a scam and that I was going to stop payment
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Loss:
$43

Preferred solution: Full refund

User's recommendation: Don’t fall for it

Marisa A Jhp

No stars given. Horrible customer service and placed order in March, still nothing from them about my order. They pulled the money out quick though. I wish I had read the reviews?!

Never got anything besides confirmation they took my money. Con site. I read reviews after not hearing anything for weeks. Don't order from this site. The magazine the advertisement came in will be notified of your fraudulent actions. Hopefully they stop putting your advertisement cards because this was a total sham.
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Loss:
$16
Pros:
  • Good deal
  • But no delivery
Cons:
  • Order never received

Preferred solution: Deliver product or service ordered

User's recommendation: Stop conning people. I will be notifying the magazine the cars for this business came in.

James B Plc
map-marker Georgetown, Kentucky

Want to cancel my subscription

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No problem. Just can't do it anymore, had to cut spending. Wife out of work. Have to stop unnecessary thing. Nice items received.
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Pros:
  • Good deal

Preferred solution: Cancel

User's recommendation: Nice items if you can afford the monthly payment.

Jaevion Qgl

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Verified Reviewer
| map-marker Jersey Shore, Pennsylvania

Such a scam

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Somehow I got some *** jewelry in the mail. Probably just got my information from something else I ordered at the time. All this is is junk. I just went out to the mailbox and another piece of crap out there. DIDN'T ORDER IT! Now I am pissed! Tried calling they hung up on me. Not in the mood for what's been going on the last couple years. I lost my job, my apartment, the Coronavirus, my cat passed away, my mom passed away and now this crap. I'll get in touch with one one
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Anonymous

I'm angry

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My nearly 90 year old Mother was somehow sent this package of garbage jewelry. She is unaware of how or why she received this package and now if someone doesn't ship it back for her, she's on the hook for an undisclosed dollar amount. She is almost 90! She cannot drive, she can barely walk. This is such BS. It reminds me of the Columbia House 10 albums for a penny from the 80's
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Cons:
  • I did not like the junk jewelry and i want my money back
  • I did not like the jewelry and want cancelled my subscription

User's recommendation: Nope. Just don't.

Justin C Ngp

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Verified Reviewer

Unwanted items

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My grandmother ordered two can openers and a face mask turtle and did not authorize any orders after that. Since then there has been a build up of charges from jewelry she did not order. To my understanding it seems that you tried to con my grandmother.
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Preferred solution: Full refund

1 comment
Guest

So sorry this has happened to your grandma. Thank you for the warning.

Cody R Oem

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Verified Buyer
|

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Verified Reviewer

I want my rings or a refund

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The Sterlington Collection - I want my rings or a refund
Updated by user Sep 26, 2020

Still nothing has happened

Original review Aug 15, 2020
My name is Cody Ratliff I ordered 2 sets of rings on 6-4-2020 one was the infinite love ring my receipt says #77505 and the other is the z4 wedding set #77406 I have written u 3 times on ur site I have emailed over and over and I have still not got a response from you I’m fed up with it and if I don’t get my rings or my money back I will take it further I have all copies of my receipts printed out showing that I paid in full and they still have not been shipped I’m tired of the no reply’s so I will take it further if I don’t get a response
View full review
Loss:
$47
Pros:
  • Good prices
  • Good deal
Cons:
  • Order no received
  • No delivery

Preferred solution: I want a full refund or I want the items I ordered 2 months ago

Rebecca T Rzc

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order not received

The Sterlington Collection - Order not received
The Sterlington Collection - Order not received - Image 2
I made an order with Sterlington Collection on 5/4/2020 and still have not received it, nor have they answered any of my emails. Every time I call their 800 number it says they are closed. I can not even talk with a customer service. I am getting a little upset, really wanted the rings I ordered. Thank you.
View full review
Pros:
  • Good prices
  • But no delivery
Cons:
  • No delivery
  • Order no received

Preferred solution: Deliver product or service ordered

1 comment
Guest

Order the infinity love ring today and I can't find it on their website anywhere to look up my order I created Created me and an account but I can't find it nowhere if I ordered it today how long can it take for it to arrive?

Renee B Mko

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My order has not been received since 5/16/20

The Sterlington Collection - My order has not been received since 5/16/20
Emailed many times but no reply. Ordered back in May and still nothing. Either give me back my refund or my item.
View full review
Loss:
$20
Pros:
  • Good deal
Cons:
  • Order no received

Preferred solution: Deliver product or service ordered

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